[team member] Cooper said:
Hi team! Can anyone assist with removing 2 of Fairmont Le Chateau Frontenac's included room categories? They want to just remove Fairmont Gold Jr Parlor and Fairmont Gold Suite Parlor form the included room categories, and only have them in the "excluded" room categories section. cc [team member]
[team member] I just uncheck them in the portal or push back on the hotel to remove them from the rate plan in their CRS?
we can just disable the specific rooms and write "OLD-" in the name
then when the ARI calls go out the system won't even request them
[team member] Cooper do you think you can email these room codes to her and double check this is what she meant cause it doesn't say Parlor anywhere. Unless you believe these are it I will just disable them.
Hi everyone - bumping this to see if this is an easy fix on the Assembly team side or if it would need to be manually updated. Please let us know. Thank you!
[team member] NYC I'll check with the property on the room codes
Hi Shannon. Sorry for the delay. This needs to be manually updated in the database. We can have Anit pick this up and it will be ready for tomorrow morning.
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Hi [team member], I'm new to the team. Can you elaborate a bit on this? So unchecking the room in Hotel Portal will not remove the roomtypes from sell?
Hi [team member] NYC this won't touch their rates coming through - I'll send you an invite to connect on this
Hi [team member] Cooper I have removed these two room categories. Please confirm and let me know if it needs additional adjustments.
Thank you [team member]!!